FAQ

Yes. Call us on 0438 454 540 if you have an urgent plumbing need. Our qualified plumbers are available to assist.

Yes. A water heater relies on water and gas that must be installed by an experienced, qualified and licenced plumber and gas fitter who knows the plumbing codes and regulations. Failure to install a water heater by a professional could void the water heater’s warranty and result in non-compliant works that are unsafe.

This depends on the type of water heater. Consult us prior to installation and we will advise on the permits required (especially for commercial or industrial operations). Notwithstanding, a plumber or gas fitter must install a water heater. This is because the professional is licenced and insured.

Yes. Sometimes a water heater can be repaired rather than replaced. We will always check whether it is worthwhile conducting a repair rather than subjecting the client to pay for a replacement. We stock all parts necessary to conduct a speedy and effective repair in accordance with plumbing standards.

This could be the flushing mechanism or inlet valve. Upon inspection, we will be able to confirm what is malfunctioning and resolve.

The most common leak is usually the pan collar rubber, which acts as a seal between the toilet pan / bowl and the pipe may need to be replaced. It can also be a number of other factors such as:

• -Flush cone rubber
• -Key seal rubber
• -Leaking through the cistern
• -Ruptured flexi hose